Why does my PS4 or PS5 disconnect from the WiFi network?

PlayStations are one of the best-selling consoles of all time, but they can cause a lot of headaches with annoying network issues.

Wireless networks are as convenient as they are unreliable, as they are susceptible to interference from other networks and coverage is reduced by the presence of physical obstacles that seriously affect the propagation of waves.

 

Why is my console disconnecting from the WiFi network?

A wireless network that drops occasionally for no apparent reason could indicate a problem with the router. These devices are usually left on 24 hours a day, which produces a lot of heat. Many routers only last a few years before problems arise.

Wireless reception can also be affected by a number of other factors. For example, new neighbors setting up a wireless network next door on a nearby channel can suddenly cause interference.

Devices such as microwaves, Bluetooth speakers and baby monitors can contribute to this, as they all emit in the same frequency range. Any device that connects wirelessly to your network can be affected by these issues, including game consoles like the PlayStation

 

How can I fix WiFi issues on my console?

If your console has started having problems with its network connection to the Internet, The first thing you should do is check that the PlayStation Network is not having problems. To be sure, go to PSN Services Status Page.

Once verified that the problem is in your house, the next step is to restart your router unplug it from the wall and wait 30 seconds before plugging it in again. You can also try restarting your console.

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The easiest solution to troubleshoot wireless connectivity is avoid using it completely. All PlayStation models have a built-in Ethernet adapter that allows you to connect your console directly to the router.

you can do it with an Ethernet cable if the router is nearby or use a PLC system to use the power line if the router is further away (although keep in mind that power lines can also be problematic).

While connecting via Ethernet cable will not serve as a day-to-day solution, doing so temporarily will allow you to rule out that the problem is with the Internet connection provided by your ISP.

If wired networking is definitely not an option, you can try troubleshooting your wireless network to avoid interference from neighbors and other devices. This may involve changing the router position and changing the wireless channel analyzing the networks around you using an app like Network Analyzer (iPhone) or Wi-Fi Analyzer (Android).

You might have better luck using the 2.4GHz wireless band instead of the 5GHz. While the 5GHz band is normally faster, its range is shorter, so it can cause problems if the router is too far away from the console.

Finally, you can try moving your console away from any devices that could cause interference.

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