If you’re moving into a new home or need to upgrade your electrical service due to low voltage, you’ll need to request a new meter from the Comisión Federal de Electricidad (CFE). This process involves signing a new electricity contract, which can be done by anyone, but not everyone will qualify for a second meter.
Eligibility Criteria
To be eligible, your property must meet specific requirements. The nearest distribution pole should be no more than 35 meters away in urban areas or 50 meters in rural areas. Your electrical installation must also comply with the current Low-Voltage Connection Installation regulations.
The CFE offers four types of electrical connections: monophasic, biphasic, trifasic, and concentrations. The type you need depends on your household’s energy consumption, and CFE experts can guide you through the process.
Required Documents
To sign a new contract, you’ll need to visit a CFE Customer Service Center with the following documents:
- Valid government-issued ID
- Full address of the property, including any alleys or side streets
- Federal Taxpayer Registry (RFC) number
- Phone number and email address
If you’re signing the contract on behalf of a company, you’ll need to provide the company’s articles of incorporation and proof of legal representation.
Costs and Fees
While there’s no charge for signing a new contract or installing a new meter, the CFE requires a security deposit, which will be included in your first bill. For trifasic services, this deposit is paid upfront. The deposit aims to ensure that customers stay up-to-date with their payments.
The process of requesting a new electricity contract and second meter is straightforward, but it requires meeting all the necessary requirements and providing the required documentation. If you’re moving, building a new home, or need to reactivate a service, make sure to comply with these requirements. For any questions or clarifications, the CFE provides 24/7 customer support through various channels, including the 071 hotline.