world line, Global market leader in payment serviceshas launched Worldline Food Services Payments Suite, a comprehensive solution that provides the food industry with an improved, seamless and secure payment experience. and especially for restaurants and their customers.
The global restaurant services market is forecast to nearly double, growing from $2.65 trillion to $5.42 trillion in 2023 2030. This expansion is driving significant change in the industry, particularly in the European sector where technological innovation is driving change. This development aims not only to improve the dining experience, but also to optimize operational efficiency and adapt to changing consumer preferences. For example, loudly Deloitte, 60% of consumers believe technology improves their dining experience by streamlining processes and reducing wait times.
These statistics show a remarkable change: orders have increased since the pandemic began on-line of groceries increased by 65%, while takeaway service recorded growth of 31%. This growth is changing the concept of restaurants. From traditional dining spaces, they have evolved into technologically advanced environments where payment methods merge with the customer experience. This development has created comprehensive processes that connect the physical with the digital. It's no longer just about augmented reality menus or AI-based recommendations, but about seamlessly integrating the dining experience with digital platforms. A level has been reached where the payment process is barely noticeable.
Worldline Food Services Payments Suite Features
Worldline Food Services Payments Suite is specifically designed to:
- Address the needs of our food and beverage customersgoes beyond simple payment processing. This is about integrating advances and trends in the industry by enabling state-of-the-art digital solutions, such as: pursesQR codes and payments via applications.
- Highlighting the customer interaction experienceThis innovative solution ensures a more memorable and satisfying experience, especially at the point of sale. The use of data analytics, often based on AI, plays a key role in this approach.
- Enable greater connectivity in the foodservice ecosystem by leveraging customer data. This offering works closely with hardware and maintenance partners to provide more specific and personalized services to strengthen customer loyalty.
Florian Cottereau, Global Head of Sales for Retail and Food & Beverage, Merchant Services at WorldlineExplain: “Worldline is an important payment services partner of the most important international restaurant brands in Europe and the UK, such as Subway, SSP or Areas.” With our payment services solution for the food sector, the Food Services Payments Suite, we want to strengthen our collaboration with local restaurant chains and F&B platforms . This comprehensive solution aims to provide an agile, secure and efficient experience, covering both in-store and online payments. “Our unique 'on-demand purchasing' approach allows retailers and partners to find the perfect solution that meets their specific needs.”
