Amazon is the largest online shopping platform and although there is no Amazon Portugal, you can place orders and buy safely within the national territory, in addition to having the right to free shipping on certain orders over € 29.
Follow this guide to buy on Amazon and receive your orders in Portugal. From the comparison and selection of the lowest prices in the different stores, to the secure payment methods and the possibilities of sending your orders.
You can buy safely in different Amazon in Europe
There is currently no Portuguese store. There is no Amazon Portugal, but we can buy in several stores of this chain and receive orders at home. However, there is a full customization / translation from Amazon Spanish to Portuguese.
We recommend the following stores in Europe, no customs duties and with fast shipping – between two and three days in normal conditions.
You can access Amazon stores, create your user profile and start shopping safely, as well as making wish lists to keep an eye on some products and prices. There you can also access other company services such as Prime.
We cannot recommend purchasing through Amazon.com (United States of America) or other affiliates of this online store, as they would be subject to considerable customs fees and shipping costs.
Orders are delivered quickly in Portugal
The business model of this giant is simple, the seller places the items in the online store, but it is Amazon who takes care of the packaging, order management and punctual delivery of the products to the customer.
Sometimes you have more than one seller offering the same product and, in that case, the platform shows you the different purchase options (several sellers) and their respective feedback. The more positive the reviews, the better.
Once the purchase is made, the products are shipped from Amazon warehouses to Portugal and to the desired address. The distribution is carried out by various courier companies such as SEUR, Chronopost, DHL and CTT.
Before buying, read the customer reviews.
The first step before buying from Amazon is choosing the right product. You have access to its features and description, as well as various consumer-submitted metrics that can also help you make the right choice.
Among the advantages of buying on Amazon is the attention given to customers and this is also reflected in the different indicators that we have. You have ratings (in stars), comments (text and / or image), as well as questions and answers.
Amazon has strong customer service policies, making it easy to return products and technical support for warranty purposes. You can call a collaborator at any time to clarify any questions.
Buying on Amazon is safe
It is normal to have doubts, but buying on Amazon is safe and regardless of the store / country you choose, the user experience is similar. The means at your disposal are the same, but you may have to adapt the language.
From the home page, in the upper left corner you access the options menu, with a floating tab. There, at the end of the list you have the “Help and Settings” section where you can choose the “Help” option.
In this section you have information about the payment methods on Amazon, as well as the procedures for returns and other after-sales service. Amazon is very careful about customer protection and deserves a high note here.
Shipping may be free for Portugal
Leaving, as a general rule, from Amazon warehouses, orders can take a minimum of two days to arrive in Portugal, with free shipping for purchases over € 29. This applies to standard shipping, which is typically longer.
Free shipping to Portugal does not apply to all products, even for purchases over € 29, but they are already the norm. It should be noted that when buying books, shipping is free for purchases from € 19.
You can choose express shipping than in 2-3 days order at home, or normal shipping (standard) which may take between 5 to 8 days tools. Deadlines that may vary depending on the occasion.
The Amazon page is now fully translated into Portuguese from Portugal. You can see how to configure it for this language, with step-by-step instructions.
The Amazon Prime service has advantages for subscribers in Portugal
Too you can join the Amazon Prime service – 30 days free – to always enjoy free shipping on any purchase and delivery within 48 hours.
The service includes more benefits such as streaming movies and series on Prime Video, flash offers in the Amazon store with exclusive discounts, as well as access to Amazon Photos (alternative to Google Photos) and access to Twitch Prime.
The cost to join Amazon Prime is € 3.99 / month, or € 36.00 per year (25% savings).
Compare and choose the store with the best prices
The same product is often available at the various Amazon stores listed, with similar prices. However, we recommend that you use tools such as “Tropical Price“, a price comparator in the stores of each country.
If you already know what you want to buy, we recommend that you do a price comparison.. Within the European area, you can buy things from Amazon from any country and have safe delivery in Portugal.
It’s worth noting that the difference in product price doesn’t always make up for the difference in shipping costs. As a general rule, the greater the distance from the store to Portugal, the higher the delivery rate, but you can simulate the purchase in the different stores.
You have several payment methods on Amazon
Amazon accepts most Credit cards, including the virtual which you can generate via MB Way, for example. You can also pay with Debit, supporting most of the banks operating in Portugal.
Alternatively, you can use gift cards or gift cards to collect, in addition to Promo codes. In 2020 it became possible add bank account (SEPA), with Portugal being able to join this modality with BIC and IBAN.
Currently it is not possible to choose or use Paypal as a payment method on Amazon. The guarantee will be provided by the seller of the product, or service points of a certain brand in our country.
Choose standard shipping for free shipping
The most advantageous option is the Standard shipping (standard) and Amazon offers shipping costs on most purchases over € 29. If you have more urgency, there is also express delivery, which is more expensive and not always very fast.
In any case, for Prime subscribers, shipping is always free and delivery is made in 2 days to Portugal.
Finally confirm the order, check the quantities and have the option to include gift options, if it is a gift. This is where you can make the final adjustments, before confirming and paying, with the confirmation immediately appearing in the email.
There you will receive the order confirmation and the order receipt. If you want it is possible to cancel the order, at any time, until you leave the seller’s premises / warehouses.
In case of problems or questions, you can contact the Amazon helpline directly.. can do it through this link to the customer area, with more options and information.
Take the opportunity to know the catalog, prices and conditions of the Amazon Prime Video service for streaming movies and series.
