Drivers in Dubai got a surprise when they used Waze to navigate. The app was supposed to avoid toll roads, but it didn’t work. Some drivers paid for three tolls, while others paid for seven in one day.
What went wrong?
The problem happened even when drivers turned on the “avoid tolls” option. Waze still suggested routes that went through toll roads. This issue didn’t happen with Google Maps, which is made by the same company as Waze.
Drivers speak out
People shared their experiences on Reddit. One driver said, “I paid three tolls because of Waze.” Another driver had to pay for seven tolls in one day. Waze didn’t send any warnings or acknowledge the problem.
Google Maps worked fine
Google Maps didn’t have this problem in Dubai. Drivers could turn the “avoid tolls” option on or off without any issues. However, Google Maps had its own problem in Germany, where it showed all highways as closed. This made drivers take secondary roads that were congested.
Be careful with GPS
To avoid unexpected surprises, many drivers check their route on multiple apps before they start driving. This can help prevent extra costs or unnecessary detours.
How to avoid tolls on Waze
If you use Waze, you can avoid tolls by tapping the “Avoid” button on the top left corner of the screen and then selecting “Avoid tolls”. You can also turn this option on in your navigation settings so it applies to all your future trips. This won’t prevent all errors, but it can help with most routes.

Lesson learned
Even with the best apps, mistakes can happen. It’s always a good idea to double-check your route and settings before you start driving. This can save you time, money, and frustration in the long run.