When it comes to road safety, there’s no room for complacency. That’s why the Mexican consumer protection agency, Profeco, has issued a warning to owners of Volkswagen cars due to a potential fault that could put drivers and passengers at risk. This alert is a clear reminder that safety is a top priority, and it’s essential to take immediate action to address any issues that may arise.
The warning affects a total of 6,994 vehicles, including various models such as the Cross Sport, Teramont Peak Edition, Teramont Highline, and Teramont Trendline from 2024, as well as older models like the Cross Fox, Gol CL Aire, Gol Sedán, and Saveiro Highline from 2010-2012. It’s worth noting that 221 of these vehicles are from the 2024 models, while the remaining 6,733 are from older models.
So, what’s the cause of the problem? In the case of the 2024 models, the issue stems from a deviation in the manufacturing process, where an incorrect secondary piston spring retainer may have been installed in the main tandem brake cylinder. This could lead to overheating of the brakes, which is a serious safety concern. On the other hand, the older models from 2010-2012 have a problem with the driver’s side Takata airbags, where small fibers from the gas generator casing may detach during activation, potentially causing injuries to occupants.
Given the potential risks, it’s crucial for owners of these vehicles to take action. Even if your car seems to be running smoothly, it’s essential to respond to the alert and get your vehicle inspected. A mechanical fault that goes undetected can lead to accidents, and safety is not something that can be compromised. The good news is that these inspections are free, and manufacturers like Volkswagen have committed to covering the costs of any repairs or replacements.
If you’re a Volkswagen owner, here are some key takeaways:
* Check immediately if your vehicle is included in the recall
* Contact an authorized dealer to schedule an inspection
* Don’t delay in addressing the issue, even if your car seems to be functioning normally
* Keep all documentation related to the repair
Volkswagen has made it easy for consumers to check if their vehicle is affected by providing a hotline (800-737-8489) and contacting owners directly via mail. This level of transparency and proactivity is essential in maintaining consumer trust and ensuring that vehicles on the road meet the highest safety standards.
Profeco continues to monitor the situation and encourages consumers to reach out to their consumer hotline (55-5568-8722 and 800-468-8722) for more information or to report any non-compliance. Road safety is a collective responsibility, and it’s up to manufacturers, authorities, and consumers to work together to ensure that vehicles on the road are safe and reliable. While mass inspections may be inconvenient, they’re a necessary step in preventing accidents and protecting lives.
In fact, this is not the first time that mass inspections have been conducted. Recently, there was a massive recall of Asian car brands in Mexico due to similar safety concerns. If you own a Volkswagen from the affected models, it’s your duty to respond promptly to these alerts and take the necessary steps to protect yourself and others on the road.
