E-commerce is here to stay, becoming a decisive way of operating for companies of all sizes and sectors. And Spain is not an exception. According to the latest data from DHL Express, the world’s leading provider of urgent transport services, during 2021 shipments from Spanish companies to individuals around the world increased by 14% more than in 2020. This growth reached 50% if we compare 2021 with 2019.
Regarding the sectors most demanded by users, if we take into account the absolute number of shipments, the textile-fashion sector is the protagonist with a growth of about 67% compared to 2019. In percentage terms, if we compare the data for 2021 with the pre-pandemic period (2019), the sectors that have grown the most have been health care, financial services and technology, with growth of 148, 120 and 106%, respectively .
The data provided by DHL Express also reflects a very dynamic reality in terms of destinations. The United States, France, Italy and the United Kingdom lead the list in terms of the number of shipments in 2021. This represents 37% of the total.
The options in terms of preferences and type of delivery that individuals claim from Spanish companies and businesses vary depending on the region of the world and their habits. Collection points are the majority option in the European Union: 51% of buyers prefer to go to these points to pick up their orders, arguing the convenience and flexibility they provide. On the other hand, 20% opt for delivery to a previously designated personal address (home, office, etc). On the other hand, in the United States the priority is the delivery service in a safe place. More than 90% of US citizens prefer this mode of delivery.
The e-commerce market demands agility and flexibility
E-commerce logistics require specialized management throughout the entire supply chain, including product input handling and storage; picking, packing and preparation of orders; last-mile delivery to the final consumer and the management of returns through a complex network for reverse logistics. To deal with the pressure of the new environment, many small and medium-sized stores are already choosing to partner with specialized logistics operators, increasing their resources and capabilities to scale quickly and effectively and, thus, capitalize on all the opportunities of electronic commerce, ensuring . In addition, to have the experience, technology, flexibility and cost control they require.
To meet these needs, DHL offers sellers and online platforms a multi-user e-fullfilment network solution that operates with more than 30 centers deployed across Europe. On the other hand, it combines the urgent transport capabilities of DHL Express and the order preparation and warehouse management capabilities of DHL Supply Chain. Thus, it provides access to all the necessary logistics services with flexible models adapted to your needs.
