Paying your electricity bill on time is crucial to avoid any disruptions to your daily life. In Mexico, the Comisión Federal de Electricidad (CFE) is the entity responsible for providing electricity services. Your electricity bill, also known as the “recibo de la luz,” is a summary of your daily energy consumption.
The CFE sends out bills between the 10th and 15th of each month, or every two months. You can receive your bill at your home or access it online through the CFE website or the CFE Contigo app. To view your bill, you need to register as a user on the CFE website or app.
If you’re wondering where to pay your electricity bill, you have several options. You can pay online through the CFE website or app, at a bank like Banco Azteca or Banco de México, or in person at a CFE payment terminal or at stores like OXXO or 7-Eleven.
It’s essential to pay your bill on time to avoid any penalties. You have 30 days after the bill is issued to make the payment. If you fail to pay, you risk having your electricity service cut off, and you may also face additional charges and a negative impact on your credit history.
To pay your bill online, follow these steps:
Step 1: Log in to the CFE website or app
Enter your username and password to access your account.
Step 2: Check your debt
Look for the “Deudas” or “Outstanding Balance” section to see how much you owe.
Step 3: Enter your payment details
Fill out the form with your banking information to complete the payment.
Step 4: Confirm your payment
Review your payment details and confirm the transaction.
After making the payment, you’ll receive a confirmation receipt that you can download and save for your records. You can also access your payment history on the CFE website or app.
If you need to download and print your receipt, follow these steps:
Step 1: Log in to the CFE website or app
Access your account using your username and password.
Step 2: Find your receipt
Look for the “Recibos” or “Receipts” section to find your current and past receipts.
Step 3: Download your receipt
Select the receipt you want to download and save it to your device.
Step 4: Print your receipt
Open the receipt on your computer and print it using your printer. Alternatively, you can send the receipt to a printing center via WhatsApp or email.
If you have any issues with your bill or need help with the payment process, you can contact CFE customer service by visiting their website or calling 071.