VTEX, the most popular choice among customers according to Gartner

VTEXthe trading platform composable and fully for B2C and B2B brands, was recognized as the only supplier in the Customers’ Choice quadrant in the 2024 edition of the report Voice of the customer for digital commerce from Gartner®. Recognized providers meet or exceed the market average in both “overall experience” and “user interest and adoption.”

In the 2024 edition of the report Voice of the customer for digital commerce from Gartner®, 98% of customers VTEX are willing to recommend the e-commerce platform to their colleagues (based on a total of 57 reviews as of November 2023). Suppliers are placed in the upper right quadrant of the report Voice of the customer are presented with the award The Gartner Peer Insights Customer Choice. VTEX is the only provider to receive this award in the 2024 report.

“In VTEXwe were able to implement our vision as a platform composable and becomes reality by bringing together innovative minds, advanced technology and a deep understanding of our customers’ needs, and we believe this positioning is a great example of this,” said Santiago Naranjo, CRO of VTEX. “I am honored by the feedback from our customers who have submitted and submitted 57 reviews VTEX was the digital commerce provider that achieved the highest score: 4.8 out of 5.0.”

Brands that have pointed this out VTEX chosen as the trading platform of choice last year

Here are some of the brands that named VTEX as their preferred trading platform last year:

  • HM
  • Motorola
  • Samsung
  • HEB
  • Tommy Hilfiger
  • Jacuzzi
  • Calvin Klein
  • Reebok
  • Chedraui
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Voice of the Customer is a document that distills Gartner Peer Insights reviews into insights for IT decision makers. This aggregated peer perspective, along with detailed individual reviews, complements Gartner’s expert research and can play a key role in your buying process by focusing on direct peer experiences in implementing and operating a solution.

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