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The DGCCRF declares that 63% of the marketplace products do not meet the requirements

The Directorate General for Competition, Consumption and Fraud Control (DGCCRF) in France has recently published a statement where they talk about the non-compliance of a large number of products sold through marketplaces. In fact, it announces that there are more than 60% anomalies among all the products analyzed in 10 different markets for three years (2018-2020).

This time, Alain Griset, Minister responsible for Small and Medium Enterprises stated: “The results of the DGCCRF study reinforce the imperative to ensure fair treatment between the various existing forms of trade. It is therefore completely abnormal that we can still find products in online markets that are not in line with what we require in physical commerce. These situations are unacceptable and must be dealt with vigorously. This will be one of the challenges of the French Presidency of the European Union“.

On the other hand, Cédric O, Secretary of State has said: “Marketplaces are an opportunity for many small businesses to sell their products online. Unfortunately, some markets are full of products that do not meet the European standard and the checks carried out by the DGCCRF are therefore essential to protect consumers“.

32% of the products have been classified as dangerous

Every year since 2018, the DGCCRF has carried out specific control actions for non-food products. The results of this control show that a large part of these products do not comply with the regulations and that they frequently present unacceptable risks for the safety of consumers. Of nearly 450 products tested over three years, 63% were found to be non-compliant and 28% were dangerous. These rates appear to be significantly higher than those observed in other years.

The situation seemed particularly worrying for certain products:

  • Toys, 25% of dangerous products, in particular with risk of suffocation or strangulation due to the presence of small removable elements or cords.
  • Electric garlands, 66% of dangerous products, which present in particular the risk of electric shock or even fire.
  • Electrical adapters, 87% of dangerous products due to the risk of electric shock and fire.
  • Costume jewelery, 74% dangerous products, due in particular to the presence of carcinogenic and toxic heavy metals for reproduction such as cadmium, nickel or direct.

The DGCCRF recalls that sellers of products in marketplaces have the same responsibilities as any other seller towards consumers. In addition, given the worrying results of its controls on the security of certain families of products sold online, the DGCCRF continues its investigations and be particularly attentive to the role of marketplace operators in e-commerce.

The DGCCRF has set up a website so that people can check what dangerous items are and know if they have acquired any. You can find it here: www.rappel.conso.gouv.fr/

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