Spain to Receive Record-Breaking 91 Million Foreign Tourists This Year, Boosting Hotel Occupancy and Consumption
According to the latest forecasts from Braintrust, Spain is expected to welcome approximately 91 million foreign tourists this year, marking a 7% interannual growth and a new historical record. This influx of tourists is likely to lead to high hotel occupancy rates and a surge in consumption.
Dojo Bookings: Optimizing Demand Peaks in the Hospitality Sector
To address the demand peaks in the hospitality sector, Dojo Bookings has been introduced to the Spanish market. This technology allows for the management of reservations, spaces, and diners within restaurants, providing quantitative and qualitative information about diners. By streamlining reservation management, Dojo Bookings enables bars, restaurants, and cafes to optimize capacity and maintain excellent customer service.
A Single and Intuitive Digital Platform
Dojo Bookings is a software accessible from any device that unifies the management of reservations, diners, and spaces in a single platform. The solution displays all current reservations in real-time, including those made through the Dojo app, Google, the establishment’s website, or in-person reservations. This allows businesses to detect free spaces and automatically assign available seats to new customers, increasing occupancy and turnover.
Autonomous Cancellation Resolution
Dojo Bookings also autonomously resolves cancellations, facilitating the entry of other services and preventing changes in plans and unforeseen events from negatively impacting the premises’ turnover.
A Point in Favor of Vacation Planning
In addition, Dojo Bookings offers consumers a real-time virtual queue with the occupancy of the establishment. The platform also notifies users when a table is available, allowing them to plan their day and spend time on other tourist activities.
Integrated Chat, SMS, and Email Functions
The platform integrates chat, SMS, and email functions, enabling businesses to interact with customers in real-time and offer a better experience. Additionally, Dojo Bookings provides hoteliers with a customer service available every day.
A Specific Solution for the Spanish Market
Dojo, a leading provider of payment tools and technology, has successfully implemented this solution in the UK market, where it has accumulated over 650,000 reservations. The company hopes to replicate this success in the Spanish market, where it has already received a positive response.
Quote from Javier Jover, General Manager of Dojo in Spain
"We chose Spain as our first country in Southern Europe due to its high flexibility in adopting payment solutions and its large tourist numbers. In this regard, ‘Dojo Bookings’ centralizes all reservations for restaurateurs and hoteliers so that they can exercise 360-degree control over their operations and offer a better experience to their customers."
Dojo Go: A Popular Payment Terminal
Dojo has also launched ‘Dojo Go’, a popular payment terminal among SMEs in the retail sector, Horeca, and small businesses, due to its ease of use, speed, and connectivity.