Sony launches its first virtual assistant

Sony launches BRAVIO, the company’s first virtual assistantdesigned to answer the most common doubts that arise when choosing the BRAVIA TV that best suits the specific needs and preferences of the consumer.

The new virtual assistant It is now available and users can access it via the QR codes on the screens of main dealer Sony BRAVIA TVs or directly via Sony’s own website. In addition, if you want a more personalized experience, you can contact a real assistant by phone to answer any questions about the TVs and soundbars that best adapt to the configuration you already have at home.

In less than 1 minute and answering 6 simple questions based on the room in which the TV will be placed, the brightness of the room, the size of the screen, the distance at which it will be placed, the type of content that will be primarily displayed and the budget, those interested in a Those interested in renewing their television You will receive the perfect recommendation. In addition to a brief summary of the key features of the selected model, users also receive a suggested soundbar with which to combine the BRAVIA TV to enjoy an even more immersive audiovisual experience, as well as an alternative option of a higher model.

BRAVIO arrives to further enhance users’ shopping experience and complement store staff and Sony specialists, who can continue to be used as usual via online chat during business hours for personalized support.

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