Samsung has made the process of taking your phone in for repair a lot less stressful with a nifty new feature.
ONE new “repair mode” The company’s service will protect your phone data from prying eyes and prying technicians by limiting access to certain phone features and apps when it is sent in for repair.
Handing over a phone for repair is an experience that can leave private data exposed in the hands of repair technicians.
In most cases, if it’s a software-related repair, the technician asks you to leave your phone unlocked which makes you very vulnerable to having your data stolen. Samsung’s new mode will give you peace of mind.
Samsung will apply it to the Galaxy S21 series in an update, and it will come to other devices as well. Samsung did not mention when exactly it will release the update.
How does Samsung repair mode work?
Repair mode will allow users lock social media accounts, access photo galleries and any other app of your choice so that it is not accessible to strangers.
Once the repair mode is activated, the phone will restart and according to Samsung, «You will not be able to access your personal data such as photos, messages and accounts, and you will only be able to use the apps installed by default.»
To activate repair mode, you will have to enter the Settings > Battery and device care menu. To get out of repair mode, you will need to restart your phone and unlock it via fingerprint or pattern recognition.
