It’s a familiar tune: customers speaking up when things don’t work as advertised. Now, Porsche is hearing it loud and clear, but the problem isn’t their sleek vehicles. It’s the home chargers meant to power them. Car owners often make their voices heard, especially through legal action. That’s exactly what’s happening to the luxury automaker.
A new lawsuit just landed in the United States District Court for the Northern District of Georgia. Customers are raising concerns about two devices: the Porsche Mobile Charger Plus and the Porsche Mobile Charger Connect. Both chargers are available for Porsche owners, promising to fill a car’s battery in about 9.5 to 10.5 hours. Yet, owners say the devices fall short of these promises.
According to claims, these home charging units from the German company simply do not hit the charging speeds advertised to buyers. This discrepancy means longer waits and more frustration for those trying to power up their electric vehicles at home. You can read more about these allegations here.
Porsche Chargers Not Pulling Their Weight
The lawsuit against Porsche states that these charging units often get too hot. This overheating can damage electrical outlets. Even worse, it might create a fire hazard. The claims also suggest that full charging times can stretch to almost double what the company tells customers. This leaves owners waiting much longer than they expect for a complete charge.
Paul Herdtner from Kansas, who owns a 2020 Taycan 4S, and John Holby from Illinois, with a 2021 Taycan Turbo, are leading the charge in this case. They accuse Porsche of knowing about this problem for a long time. Despite this alleged awareness, the company supposedly did nothing to fix it, like starting a “recall, repair, replacement or other program.”
Not Porsche’s First Rodeo with Charger Issues
This isn’t the first time Porsche has faced complaints about its chargers. In 2023, the company dealt with a similar lawsuit involving allegedly faulty home chargers. That case was settled when the German automaker agreed to refund customers. They also brought out an updated unit that included a temperature sensor. You can find details on that previous lawsuit here.
However, for the plaintiffs in this newer lawsuit, those past actions weren’t enough. They argue that “these measures did not solve the underlying problem: much longer charging times than advertised, before and after the Charger Restriction, limiting consumers’ ability to use their vehicles when needed and as advertised.” It seems the saga of reliable home charging for Porsche owners is far from over.