The operator Orange has “suffered”widespread incidence“in their services on the afternoon of this Wednesday, which led many of them Your customers can’t “access many websites”as the company itself reports on its social networks.
After “virtually restoring” the service, the company admitted that the Orange account in the IP Network Coordination Center (RIPE) “had experienced improper access” and clarified that “in no case” were your customers' data stored .
“For those of you who have told us that you are having trouble accessing some websites: For some customers the problem has already been resolved and we hope to recover the rest soon,” they wrote on their X account (Twitter).
These tips have led them to locate the incident, which they are still working to resolve, although service has been restored to some of their customers. “We hope so over the next few hours.” Everything is resolved and service restored“, you add.
Throughout the afternoon, the company's social media account responded to users who shared these incidents. Many have highlighted a problem with DNS server.
According to the website Downdetector, 69% of users report problems with their landline internet, 17% report a total outage and 14% report problems with their mobile internet. Reported outages have declined, starting at 4 p.m. and reaching more than 1,700 outage reports.