The outspoken and talented actress Lisa Ray, known for her powerful performances in films like “Kasoor” and “Water,” has once again made headlines, but this time it’s not for her acting chops. Instead, she’s calling out an airline for its alleged insensitivity. The controversy began when Ray took to social media to share her disappointing experience with the airline, and before long, the news went viral, prompting the airline to step in and address the issue.
On X, Ray tweeted, “It’s started again,” tagging Air India Airlines in her post. She went on to explain that her 92-year-old father is unwell, and she had to cancel her travel plans due to his illness. Despite submitting a doctor’s letter, the airline refused to provide a refund or waiver, leaving Ray perplexed and frustrated. “How is this possible?” she asked, questioning the airline’s claims of caring for its passengers. “Where is the empathy?”
Lisa Ray’s Tweet
The actress’s tweet included a screenshot of her post, which quickly gained traction on social media. The image showed Ray’s message, with the airline’s logo and her father’s medical certificate visible.
Airline Officials Respond
As soon as Ray’s post went live, the airline’s officials sprang into action, responding promptly to the actress’s concerns. They assured her that they would look into the matter and offered to help resolve the issue.
Addressing the Actress’s Concerns
In their response, the airline stated, “Dear Lisa Ray, we empathize with your concerns and wish your father a speedy recovery. Please share the email address from which you sent us the letter or provide the case ID (if any), and we will review it.” In a follow-up post, they added, “Please give us some time. We are reviewing the details you provided. We want to address your concerns immediately and would like to speak with you. Could you please share your contact details and a convenient time to talk via DM?”
From Modeling to Acting and Beyond
Lisa Ray began her career as a model in the 1990s and appeared in several ads before making her Bollywood debut in 2001 with the film “Kasoor.” Her international breakthrough came with Deepa Mehta’s “Water.” She has worked in both Indian and Canadian films and, after battling cancer, has also become an author. Ray was last seen in the series “Four More Shots Please!” Her versatility and courage have made her a beloved figure in the entertainment industry, and her penchant for speaking her mind has earned her a reputation as a fearless and outspoken advocate for various causes.