Apple is launching a replacement program for the iPhone 12 and 12 Pro. The Californian giant explains having noticed a failure with one of the components of the speaker receiver. Some smartphones no longer produce sound during calls.
Apple has just launched a replacement program for one of the speaker components of the iPhone 12 and iPhone 12 Pro. “Apple has determined that a very limited number of iPhone 12s and iPhone 12s Pro are susceptible to sound issues due to the possible failure of a component in the receiver module”Apple explains on its official website.
The company specifies that “Affected devices were manufactured between October 2020 and April 2021”. Serial number device, accessible by going to Settings> General> Information, allows you to know the manufacturing plant, the week of conception, and the age of your iPhone. Once you have the serial number, enter it on a dedicated site, like SNDeep Info. You will then discover the date of manufacture of the smartphone.
Apple repairs some iPhone 12/12 Pro for free
According to Apple, the failure prevents iPhone audio from working when “You make or receive calls”. On the other hand, it seems that the audio is working if you are listening to music or watching a video. If you have a problem like this, Apple is committed to repairing your iPhone 12 or 12 Pro for free. Note that the iPhone 12 mini and the iPhone 12 Pro Max are not affected by this manufacturing defect.
The mark requires affected users to visit an Apple Authorized Service Center, Apple Store, or contact customer service. Be careful, if the company’s technicians need to repair other parts of the iPhone, Apple could charge additional costs. “If your iPhone 12 or iPhone 12 Pro has suffered damage that compromises repair, such as a cracked screen, it will need to be repaired first,” warns the company.
The program affects all affected iPhone 12/12 Pro “During the two years following the first retail sale of the product”. However, the replacement program does not constitute not an extension of the standard warranty period. Are you going to get your iPhone repaired? We await your testimony in the comments.