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Employment: the Accor group is organizing a recruitment campaign without a CV in Lyon

Like many sectors, the hotel and catering industry is facing a labor shortage. Faced with this thorny situation, professionals in the sector are forced to adapt. This is the case of the Accor group which organizes recruitment days without a CV, based on aptitude tests. The last day will take place in Lyon, reports this Monday, June 20.

More than 50 positions across all sectors of the hotel and catering industry are to be filled for around twenty Novotel, Ibis and Mercure hotels in the Lyon region. The novelty is that there will be no need to bring a CV to participate.

On paper, the proposal seems attractive. No need for prior experience, candidates are only judged on their motivation and personality.

The flow of the day is simple. After having reserved a slot, the candidates go on site for a one-hour interview, with a real-life scenario to check their abilities for the job. These simulations are supposed to represent the different spaces of a hotel: the room, the reception, the kitchen and the room.

The candidates are offered challenges, such as identifying errors in a room, making an origami with a bath towel, or carrying out a course with a tray in a restaurant room. “The purpose of these challenges is to detect the aptitudes of the candidates: sense of detail, autonomy, efficiency, respect for instructions, creativity, precision and organization, all qualities sought to join Accor”, explains the hotel group in a press release.

At the end of this exercise, candidates are immediately notified whether or not they are selected. The lucky winners are issued “a voucher for employment” and sign their new employment contract the day after the interview. Registration for this recruitment campaign is done online, via the website Indeed.

A labor shortage that is shaking up the sector

The hotel and catering sector is facing a major labor shortage following the many departures recorded during the pandemic. As the summer season is about to begin, recruitment is turning into a headache for professionals in the sector. According to the Union of Trades and Hospitality Industries, between 200,000 and 300,000 positions remain available.

Faced with this situation, professionals in the sector are forced to change their habits to improve the working conditions in force in their establishment. Last January, the employers of the hotel and catering industry and the unions validated a new salary scale ensuring a minimum salary 5% higher than the Smic and “an average increase of 16.33%”.


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