Meals distributed in garbage bags… This is what French tourists had to endure, embarked on an MSC Cruises boat. At the end of December, when they had booked a magnificent stay off Saint-Martin in the West Indies, they were never able to enjoy the view and all the comfort of their ship. The cause: the start of a cluster which forced them to remain confined to their cabin in conditions which they describe as close to “sequestration” and which, as revealed RTL, prompted them to file a complaint against the company.

The trip had however started well: before boarding the Seaview, the French passengers had been vaccinated and tested to be sure to enjoy their dream trip. But quickly, several cases of Covid-19 broke out on board the ship, resulting in passenger confinement. “There are airlocks that have been put in place, says their lawyer to RTL. We closed doors for them, and we threw food at them through garbage bags. They showed me videos in which they were see each other talking from window to window, as if we were in prison”.

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It’s “traumatic”

The ordeal of vacationers only ends when they land on the Dutch side of Saint-Martin. The small group is then placed in a guarded hotel. Some people, first tested negative, then become positive and the cruise passengers return to France in dispersed order. A dozen of them decided to sue MSC. “From a psychological point of view, it was traumatic, continues the lawyer. It is not because there is Covid-19 that we have the right to deprive people of their freedom, to degrade their health and cause them moral harm”.

Contacted by RTL, the company MSC Cruises for its part affirmed that it had strictly applied the health protocol in force on board the ships. She also said she was “sorry” for the difficulties reported by passengers. According to them, however, the company refuses any conciliation and does not want to hear about compensation.

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