The power company, known as the Comisión Federal de Electricidad (CFE), plays a big role in keeping our lights on. People often wonder if technicians can just show up and swap out their electricity meter. They also ask if these workers can enter homes without permission. Turns out, the answer is a bit nuanced.
For weeks now, CFE teams have been outfitting homes with new, more modern meters. These upgrades aim to make electricity use more efficient. Before putting in a new meter, technicians typically check the old one. They look for any issues or unauthorized hookups. But what if no one is home? Or what if you don’t agree?
Here’s the kicker: CFE has the legal right to change meters even without the homeowner’s direct permission. This isn’t just a company rule; it’s written into the Electric Industry Law. The law says the utility can replace meters if they are damaged or don’t meet current standards. Think of it this way: the meter isn’t your property. CFE owns it, much like a borrowed tool for your home. They can inspect its use at any time.
Now, about technicians coming inside your house. This usually depends on the job. For a standard meter replacement, workers mostly deal with the meter box outside your home. They don’t need to step inside or even give you a heads-up for this kind of outdoor work. If you’ve set up a specific appointment for CFE to inspect your indoor electrical wiring, then yes, they will need to come in. But if it’s just a meter swap, the technician shouldn’t ask to enter your property.
It’s smart to be cautious. If a technician pushes to enter your home for an internal check you didn’t schedule, you can say no. You should report any such pressure to CFE by calling 071. Sadly, there have been reports of people pretending to be CFE workers. These imposters might try to gain entry to homes to commit crimes. So, how can you tell a real technician from a fake?
Spotting a Real Technician
Look for these clear signs:
- Proper uniform: Real CFE technicians wear full gear. This includes a helmet, safety glasses, gloves, and specific work shoes. All items should clearly show the CFE logo.
- Visible ID: They should have a badge displayed. This badge must show their name and employee number. If you’re unsure, call CFE’s customer service. You can ask them to confirm if the employee number is legitimate.
- Official vehicle: A real CFE team will arrive in a company vehicle. This car or truck will be clearly marked with the CFE logo. Its license plates should be visible.
- Work order confirmation: The technician should have an official work order for your address. This order proves they are authorized to be there. If you hear activity at your meter, it’s fine to step out and politely ask the technician for details. Just like your neighbor might do.
One last thing to note: these new meters are designed for accuracy. They are quite good at finding hidden energy leaks in your home. This means if you have problems, your electricity bill could go up until those issues are fixed.