Misinformation spreads quickly these days. It can even trip up big companies. Take the Comisión Federal de Electricidad (CFE), for instance. Not long ago, a story made the rounds about a special CFE program called “Casa por Casa.”
People heard that CFE technicians would visit homes. The goal was supposedly to install new smart meters. These visits would also let workers check for illegal power connections. The rumor suggested specific dates for these checks. Workers would make sure no one was using “diablitos.”
For those unfamiliar, “diablitos” are unauthorized devices. They tamper with electricity meters. This makes the electricity bill look lower than it should be. Such connections are against the law. They also hurt honest customers by affecting overall power distribution. So, it made sense that CFE would want to stop this practice. But the story about “Casa por Casa” was not quite true.
Truth Behind the Visits
News of the CFE “Casa por Casa” visits went viral. Neighbors chatted about it. The energy company quickly saw the need to set the record straight. CFE confirmed that this widespread campaign was not real.
The company stated that its workers do routine tasks. They replace older meters with newer models. They also inspect properties for illegal power hookups. These actions are part of their regular service. They are not part of a special, planned “Casa por Casa” program. In short, CFE employees might show up at your door at any time. They are there to ensure everything works right.
Staying Safe
CFE has made it clear that these visits are part of their usual work. Still, customers should stay alert. There have been reports of scams and attempted break-ins. People pretend to be CFE workers to trick residents.
To help customers, CFE offers some important tips. These tips help you confirm if a visitor is a real CFE employee:
- Look for the full company uniform. This includes gloves, a helmet, safety glasses, and a vest. All items should have the CFE logo clearly visible.
- Workers should arrive in an official CFE vehicle. The vehicle needs clear license plates. It should not have any extra, unofficial items.
- If a worker wants to change your meter and you feel unsure, ask for their work order. Check that your home’s address is on the document.
- You can also ask for their employee identification number.
- If you still doubt a worker’s identity, call CFE’s service line at 071. You can ask if visits are happening in your area. You can also confirm the employee’s number.
Remember, CFE workers are not allowed to enter your home unless you specifically requested an internal review for an electrical issue. If someone asks to come inside without such a request, you can refuse. Report such incidents directly to CFE’s customer service center. It is always best to rely on official channels for information. Do not fall for false messages circulating online.