cepsa has launched its new marketplacea new online store for clients of its ‘Porque Tú Vuelves’ program, which offers a selection of products from Amazon Business. This is a pioneering initiative in Spain exclusively for members of the company’s loyalty program. Amazon Business is a global shopping solution used by more than five million business customers, the shopping experience of Amazon enjoyed by their private clients, especially adapted to companies.
As reported by the company in a statement, the new Cepsa online store has 600 Amazon referenceswhich can be purchased by clients of the program ‘Because You Come Back’ paying through program points, euros or both. Is wide variety of items This means doubling the references that the company has offered up to now and Cepsa’s objective is to reach 1,500 next year, including a sustainable products section.
All orders placed on the marketplace will enjoy the benefits of Amazon Business Prime, that is, they will arrive quickly at the customer’s home, with a delivery time of two or three days. This is a significant advantage that makes it possible to significantly reduce the delivery of orders, thus improving customer service and positioning itself at the forefront of innovation within the sector. Likewise, this new online store will offer competitive prices and a better user experience in the web.
“Through this new marketplace we advance in the transformation of the customer experience, one of the objectives that we have set for ourselves in our new strategy Positive Motion: being more agile and offering a wide variety of articles, through a simple website adapted to the needs of our customers. All of this is possible thanks to the technology and logistics capacity of Amazon Business, which allows us to improve the delivery service to our customers,” he said. José Domínguez, Director of New Commerce at Cepsa.
The development of this new marketplace is part of the new company strategy Positive Motionthrough which cepsa wants to transform the customer experience and boost its loyalty program, relying on technology and digitization.