The recoverable sales modality allows consumers to temporarily part with a product and receive money, with the option to recover it after 30 days or extend the deposit period to recover it later. This approach, used by Cash Converters, a chain of shops for buying and selling second-hand products, follows recent trends and consolidates its position in the market. The current economic context, marked by inflation and sluggish salary growth, has motivated consumers to seek liquidity.
In January 2025, the number of products left in Cash Converters under this modality reached 23,585 nationwide, representing a 3.2% increase compared to the same period the previous year. The total amount paid to clients increased by 11% this year, attributed to the higher quality of items and the value of jewelry, particularly gold, which remains high. Jewelry is the most common category for recoverable sales, accounting for 33.77% of the total products held by Cash Converters for customers.
Best-Selling Items
The top-selling items under this recoverable sale modality include mobile phones, bracelet watches, jewelry such as rings and chains, laptops, and televisions. Notably, the Play Station 5 console has become a new addition to this list. According to Arturo Terrón, responsible for the recoverable sales area of Cash Converters in Spain, “January is a sensitive month for this type of sales, as consumers need liquidity after Christmas, and we accumulate products at home that we no longer use, which can be given another life in exchange for economic remuneration or opted for recoverable sale.”
Improved Sales Conditions
In the past year, Cash Converters has enhanced its recoverable sales conditions, offering improved facilities and flexibility to consumers. For example, direct communication has been streamlined to ensure deadlines and quota drops are not missed. As a result, around 64% of products sold under this modality to Cash Converters in 2024 were recovered by their owners. This development reflects the company’s efforts to provide a convenient and customer-centric service, catering to the growing demand for recoverable sales in the market.