Bouygues Telecom is resuming its good old habits. The French operator has further increased the prices of certain packages. For an additional € 3 per month, subscribers will be able to benefit from a much larger 4G envelope, with 100 GB more and 5G as a bonus.
Bouygues Telecom is used to the maneuver. It must be said that the operator regularly reviews upwards the prices of its packages as of its BBox offers. Bouygues increased the price of certain BBox offers for the first time by € 5 in May 2021. At the end of August 2021, it was the turn of B & You packages to see their 4G envelope inflated, just like their price.
On this Thursday, October 14, 2021, Bouygues Telecom decided to do it again. Some subscribers have already received an SMS from the operator informing them of the increase in the price of their subscription, around 3 € additional per month. To compensate for this price increase, Bouygues has multiplied the data envelope by six ! In fact, the packages concerned with 20GB of 4G are now going to 100GB. And this is not the only novelty.
“And that’s not all, your plan is now 5G compatible ”, explains Bouygues Telecom in his email. As you can imagine, however, the practice remains strongly criticized by many users, who do not like to see this offer being imposed on them. However, it is possible to reject Bouygues Telecom’s proposal and to stay on your current offer.
To read also: Bouygues Télécom is in turn trying to modify the offer of its Bbox customers, here is how to refuse
A practice perhaps immoral, but legal
As a reminder and according to the Directorate General for Competition, Consumption and the Repression of Fraud, this practice remains completely legal, although morally reprehensible. Indeed, operators can increase the prices of their subscriptions as they wish under two conditions. First, they must notify customers at least one month before the new tariffs come into effect, whether by post, SMS or email.
Secondly, the price increase must be justified by an improvement in telecom services, such as a larger envelope of data, unlimited SMS, or support for 5G for example. Under no circumstances can the operator impose on you an option that is not related to telecoms, such as a music streaming service, an additional TV package, etc.