The North American technology company has just announced the opening of a component replacement program for the iPhone 12 range of smartphones. In question are the failures detected in some units that have defects in the phone.
Therefore, for all consumers who currently have an iOS phone in this range and who experience difficulties hearing calls, for example, they can now take care of their interests. The problem has now been recognized by Apple.
Apple recognizes headphone problems on various iPhone 12 models
According to Apple, the problem affects “a small percentage” of the iPhone 12 and iPhone 12 Pro models. produced between October 2020 and April 2021. So if you experience problems with the terminal of these models, you can resort to this initiative.
The manufacturer says that in cases where the phone “does not emit sound when making or receiving calls,” they will be able to use the replacement program now implemented. The news was first advanced by the publication. 9TO5Mac.
It should be noted that the replacement program applies to the iPhone 12 mini, iPhone 12, iPhone 12 Pro models, as well as the top-of-the-range model, iPhone 12 Pro Max. In short, to all models of the current range of Apple phones.
The manufacturer does not disclose what causes this problem, a problem that can be attributed to the construction of the headphones.
Here’s what to do if you need a repair
All the necessary information is available on the new page created by Apple – official website. There we can see the description of the problem, as well as the list of models chosen for repair.
In addition, there is also the list of instructions for Apple customers experiencing problems with their drives. Additionally, Apple advises users to perform a back of all your data and information via iCloud or computer.
Therefore, before sending the equipment for repair, make a copy of the respective data to safeguard any loss or inconvenience.