The launch of the iPhone 14 on the market was not flawless, as several bugs have been reported that affect the use of these smartphones. The most recent reports a message that the card is “SIM not supported”.
This problem was recently admitted by Apple in a memo seen by MacRumors. In that document, the American technology company claims to be investigating the problem.
New iPhone 14 bug reveals “SIM not supported” message
The new bug now acknowledged by Apple is affecting iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max users. According to the brand, this is not a hardware problem, so it will be linked to iOS 16.
Therefore, Apple strongly recommends that all users always keep their software up to date. It will be in this way, it is believed, that the American company will launch a definitive solution to the problem.
If you are one of those who receives a message that says “SIM not supported”, you are not the only one. In some cases, this error causes the iPhone 14 in question to completely freeze.
While there is no fix available, Apple advises iPhone 14 users to wait a few minutes and see if the message goes away. If not, you need to restart your device.
Something Apple advises against doing is a factory reset of your iPhone. The method described above should be the procedure to follow in case you encounter this problem.
For those affected by this error, Apple also advises that they take their equipment to an authorized service provider. There, they will need to request technical assistance to solve this problem.
This isn’t the first issue to plague the iPhone 14 launch. In the first few days after its release, we saw reports of issues with product activation and fixed camera shakes.