The Airbnb platform announced today the launch of state-of-the-art technology to monitor reservations in Portugal and combat one of the current scourges. The new technology aims to reduce the risk of disruptive parties and curb unwanted behavior.
As the platform itself progresses, the initiative follows a recent global pilot of this technology, which saw a reduction in party complaints. That is, in view of a successful localized implementation, we now have its generalization and availability in Portugal.
Airbnb relies on new party reporting technology on the platform
Through this new technology to identify possible reserves with risk potential, the objective is to prevent. Also, as a last resort, avoid – holding unauthorized parties in the accommodations.
The technology analyzes factors related to the guest’s account and reservation that may indicate an increased risk of these types of incidents.
It is important to note here that these factors include such things as guest ratings, length of trip, distance to listing. They also consider whether the reservation is on a weekend or during the week, among other considerations.
The testing phase was a success with a 55% decrease in unwanted parties
The implementation of this technology in Portugal follows the party ban introduced last year. Thus, after the success of the test, the platform expands the availability of this function.
In fact, in a recent global pilot of the new reservation monitoring technology, Airbnb saw a reduction in complaints from parties where the pilot was in place.
More specifically, since Airbnb implemented anti-partisan measures in August 2020, rthere was a global drop of 55% in complaints about parties on the platform in two years. Now, through measures like booking tracking, Airbnb hopes to build on this success.
Airbnb is optimistic about this system, as they believe it will have a positive impact and support Airbnb’s goal of reducing the risk of security incidents and property damage:
- Last year, Airbnb implemented the global ban on parties.
- Airbnb has taken more stringent measures at certain times of the year that can bring greater risk to the holidays, such as New Year’s Eve.
- TO help line to the Neighborhood allows neighbors to speak directly with Airbnb if they have pressing concerns about an upcoming announcement, like a potential party.
- The 24-Hour Security Line allows hosts and guests to contact the dedicated security team directly for assistance, such as reporting an unauthorized party during an active stay.
- The Solo Travel Safety feature aims to promote a safe experience for solo travelers.
- Airbnb also offered free noise sensors to hosts in Lisbon to prevent and resolve potential issues while protecting guests’ privacy.
- The platform shared tips with hosts on how to avoid parties at their accommodations.
- Airbnb supports police investigations around the world.
- Airbnb provides guests with safety tips on what to consider when choosing a place to stay, when interacting with others, and how to avoid online fraud.