The systems of one of the employee of Vodafone have suffered “Chop” that has exposed various personal and banking details of a “limited number” of the company’s customers in Spain, as reported by the company, which did not disclose the number of users affected and emphasized that the incident has already been resolved.
The personal data disclosed is, as the company has communicated to affected users ID card and bank account. “If you are a prepaid customer, your bank account is not affected,” the company clarifies.
In this sense, Vodafone has recognized the incident and explained that it was due to one “Unauthorized access” on the systems of one of your employees. “As a result, some data from a limited number of customers was affected. As soon as Vodafone became aware of the incident, the company began investigating the incident together with the employee. The corresponding internal and external security protocols were also affected.” activated.”, the company described in detail.
In its communication with affected customers, the operator recommended this to users Do not visit unsafe websitesand that they will not share any personal information if contacted by any means.
Which customers are affected?
With this in mind, Incibe has classified the incident with youn high importance level (four out of five) and has stated that the affected data does not contain access passwords. Therefore, he added that the information was compromised is linked to company accounts (Name, CIF, contact number, email, address and bank account of corporate customers) and their authorized (First and last name, contact number and copy of ID card).
Also to self-employed (First name, last name, ID, contact number, email, address and bank account) and Individuals (ID details, contact telephone number, email, bank account and contractually agreed telephone number).
What to do if you are a Vodafone customer?
In connection with this incident, Incibe has issued a number of statements Recommendations for users who have received the message from Vodafone.
Therefore, it recommends users to do so Do not open links that request data impersonate your bank and not provide any personal information or information related to your card or bank account.
“Change the access codes to the platforms you used to pay for your phone lines. Do not provide your password or PIN, Vodafone never requests this information via SMS, email or phone call. If your bank account is subject to an unauthorized debit, contact your bank immediately and collect evidence of the fraud in order to file a complaint with government security forces and authorities. You can use “online” witnesses for this function,” he adds.
“If you would like to check whether other personal data is affected, please use the to buy “egosurfing” if said information has been published on the networkIncibe added.