Facebook had a busy start to the month with technical problems that crippled all of the company’s applications.
After these two incidents, Instagram is now testing alerts to inform users of company outages.
The new feature was announced by the company on his blog. Instagram claims users are “confused and [empiezan] Find answers when these unexpected interruptions occur.
According to the company, the team behind the social network now wants you Users know when the app is experiencing technical issues.
Instagram says that not all problems will trigger an alert, therefore, these alerts will likely be saved for serious issues that affect a large number of users.
We’re testing a new feature that will notify you in your activity feed when an outage or technical issue occurs and when it’s resolved.
We won’t send a notification every time there’s an outage, but when we see that people are confused and looking for answers, we’ll determine if something like this can help clear things up.
On Monday, October 4th, all Facebook services were down for more than six hours due to a major DNS issue. A few days later, Facebook, Instagram, Messenger and WhatsApp fell again, but this time the problem was solved in less than two hours.
Instagram is also working on a new “Account Status” section for their app. Here, users will get detailed information about why their account was suspended or a post was deleted. If the user believes the decision was unfair, he can request a review.
